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Buyer Help Center
Find answers to your questions about buying Pokemon cards on Misprint, including payment options, shipping, and more.
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Buyer Guides
How to Buy Cards on Misprint
Misprint offers multiple ways to buy cards through our bid/ask system. You can purchase immediately at the current asking price, add items to your cart, or place bids at your preferred price.
Understanding Our Bid/Ask System
Buy Now
The quickest way to purchase. If you see a “Buy Now” price, this means a seller has listed the card at that price and it's available for immediate purchase.
Add to Cart
Add multiple items to your cart before checking out. This allows you to purchase several cards at once, with one shipping charge per seller.
Make Offer
Set your own price by making an offer. If a seller lists at or below your offer price, or a seller who is eligible to Sell Now takes it, the transaction will occur automatically.
Click the image to view an example card page
The price chart on the right shows recent sales and pricing trends. The chart shows a trend line for the price over time, and the sales table below it lists individual sales with Auction or BIN labels. For sealed products and raw cards, the chart is a weekly TCGplayer market price index. This helps you make informed decisions about whether to buy now or make a lower offer.
Step-by-Step Purchase Guide
- Browse cards or use the search function to find specific cards
- Select a card to view details, condition, and pricing
- Choose your purchase method:
- Buy Now: Click “Add to Cart” to purchase at the current asking price
- Make Offer: Enter your offer price and click “Make Offer” to submit your offer
- Review your order and proceed to checkout
- Enter shipping information and payment details
- Confirm your purchase
- Track your order through your account dashboard
Payment Information
Misprint accepts all major credit and debit cards, plus several other payment methods. All transactions are processed securely through our platform and our payment partners to ensure your financial information remains safe.
Accepted Payment Methods
- Credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- Apple Pay and Google Pay
- PayPal
- Klarna and Affirm (on eligible orders)
- Store credit
Shipping & Delivery
Sellers are required to ship orders within 2 business days. Shipping is one charge per seller, set by the largest item in that seller's package — more items only raise it when they need a bigger package. All packages include tracking information, which is provided once your order ships.
Shipping Information
- Processing Time: 2 business days for seller to ship your order
- Domestic Shipping: Typically 3-5 business days
- Tracking: Provided for all shipments via email and in your order history
Shipping Costs
- $2.50 — raw (ungraded) cards: up to 30 cards and under $50 from that seller
- $5.00 — graded cards, sealed packs, and raw orders too large or too valuable for an envelope
- $10.00 — sealed boxes
- Items from multiple sellers: each seller ships separately and charges its own one-off fee
- Tip: Save on shipping by purchasing multiple items from the same seller!
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can also view your order status and tracking information in your order management dashboard.
How to Track Your Order
- Log in to your Misprint account
- Go to your Order Management page
- Find your order in the list and click “View Details”
- Click on the tracking number to view the current status
- You'll also receive email notifications with tracking updates
Understanding Card Condition & Grading
Misprint is home to graded cards, raw cards, and sealed products. Understanding the grading system helps ensure you know exactly what you're purchasing.
PSA
Professional Sports Authenticator (PSA) is the largest and most trusted card grading service. Their 1-10 scale is the industry standard.
BGS
Beckett Grading Services (BGS) offers subgrades for centering, corners, edges, and surface in addition to the overall grade.
CGC
Certified Guaranty Company (CGC) is known for its consistency and detailed grading approach for trading cards.
Using the Mobile App
Our mobile app provides a seamless buying experience on the go, with all the functionality of our website plus exclusive mobile features.
Mobile App Features
- Browse and search the entire Misprint marketplace
- Notifications for your wishlist alerts
- Track orders and receive shipping updates
- Manage your collection and wishlist
Frequently Asked Questions
How do I know the cards are authentic?
All graded cards sold on Misprint have been authenticated by professional grading companies (PSA, BGS, CGC, TAG, PCG). For ungraded products, our seller verification process and buyer protection policies help ensure authenticity. If you ever receive an item that appears inauthentic, contact our support team immediately.
Can I cancel an order after purchasing?
Open the order in your order management page and use Request Cancel for items that haven't been delivered, or Request Refund once an item has shipped. The seller reviews your request. If you need help, please contact us with your order details.
What should I do if my order arrives damaged?
If your order arrives damaged, take photos of the packaging and the damaged item, then contact our support team as soon as possible — ideally within 48 hours of delivery, while photos and carrier evidence are fresh. Eligible claims can be started within 14 calendar days of delivery. We'll work with you and the seller to resolve the issue according to our Return Policy.
How long does shipping take?
Most orders are shipped within 2 business days of purchase. Domestic shipping typically takes 3-5 business days once shipped (currently we only support the lower 48 US states). You can track your shipment using the tracking number provided in your order confirmation email.
Can I make an offer on a card instead of paying the listed price?
Yes, you can make an offer below the asking price. Look for the “Make Offer” button on listings. Your offer stays open and fills automatically if a seller lists at or below your price or a seller who is eligible to Sell Now takes it.
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