Frequently Asked Questions

Misprint is a premier marketplace dedicated to Pokemon Trading Cards. We connect buyers and sellers of graded cards, sealed products, and other Pokemon card collectibles in a secure and trusted environment.

Misprint uses a bid/ask system, similar to a stock exchange. Sellers list cards at their desired price (asks), while buyers can either purchase immediately at the listed price or place bids below the asking price. When a bid and ask price match, a transaction automatically occurs.

Misprint specializes in graded Pokemon cards (PSA, BGS, CGC) and sealed products. We focus on providing a marketplace for high-quality, authenticated Pokemon collectibles.

You can buy cards in two ways:

• Buy Now: Purchase immediately at the seller's listed price
• Place Bid: Set your own price and wait for a seller to accept

You can also add multiple items to your cart and check out together to save on shipping costs.

Yes, you can place a bid below the asking price. Look for the "Place Bid" button on listings. The seller will be notified of your offer and can choose to accept, decline, or counter-offer.

All graded cards sold on Misprint have been authenticated by professional grading companies (PSA, BGS, CGC). For sealed products, our seller verification process and buyer protection policies help ensure authenticity. If you ever receive an item that appears inauthentic, contact our support team immediately.

Misprint accepts all major credit and debit cards. All transactions are processed securely through our platform and Stripe to ensure your financial information remains safe.

To become a seller, you need to visit this page. Complete the form and accept the seller terms and conditions. Then, you can start listing cards immediately.

Misprint's base fee structure starts at 7% per sale (plus a payment processing fee of 3% + 30¢) with lowered fees available to higher level sellers. For complete details on our tier system and benefits, visit our Seller Levels & Fees page.

Payouts are currently processed weekly on Monday. Any shipment delivered by then is eligible and will be sent to your connected bank account. You'll need to set up your Stripe Connect account through your Seller Profile page to receive payments.

To create a listing, you can use our Image Scanner (best in app!) for quick listings for PSA graded cards. You can also do it directly on the page for card (available via search).

Shipping fees are calculated as $2.50 per seller plus $2.50 per item in your order. For example:

• Single item from one seller: $5.00 total
• Three items from one seller: $10.00 total ($2.50 + $7.50)
• Items from multiple sellers: Each seller has their own $2.50 fee + $2.50 per item

You can save on shipping by purchasing multiple items from the same seller.

Sellers are required to ship orders within 2 business days of purchase. Once shipped, domestic packages typically arrive within 3-5 business days, while international shipping is not currently available.

Once your order ships, you'll receive a tracking number via email. You can also view tracking information in your Order Management page. Just click on the tracking number to see the current status of your shipment.

If your order arrives damaged, take photos of the packaging and the damaged item, then contact our support team within 48 hours of delivery at support@misprint.com. We'll work with you and the seller to resolve the issue according to our Return Policy.

Misprint accepts most major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

Yes! Misprint uses Stripe which uses industry-standard encryption and security protocols to protect your payment information. We never store your complete credit card details on our servers, and all transactions are processed through secure payment gateways.

Your payment is processed immediately when you complete a purchase (Buy Now) or when your bid is accepted by a seller. If you place a bid that isn't immediately matched, your payment method will only be charged if and when a seller accepts your bid or lists at your bid price.

To receive payments as a seller, you need to connect your Stripe account through your Seller Profile page. Once connected, your earnings will be automatically deposited into your bank account according to the payout schedule.

To create an account, click the "Join" button in the top-right corner of the page. Enter your email address and create a password, then follow the verification steps to complete your registration. Once registered, you can start browsing and purchasing cards immediately.

If you've forgotten your password, click "Sign In" then select "Forgot Password." Enter the email address associated with your account, and we'll send you instructions to reset your password. Follow the link in the email to create a new password.

You can update your account information by going to the Account Settings page. Here you can update your personal information, change your password, manage payment methods, and adjust notification preferences.

You can view your order history in your Order Management page. This page shows all your past purchases, active orders, and the status of each order. You can also access tracking information and order details from this page.